This basic but rather important configuration lets you update the organization's (account as a whole) profile. Accessing this tab requires an Owner or Admin credentials as you are about to change your company's profile and configure its global settings.
To access the account profile and default configurations, open the Manage module on the Sidebar and click the Account tab. In this tab, there are two (2) sections to update/configure:
The Account Profile section is in the left column of the Account tab. In this section, you can update the account's basic information and contact details. Account profile includes the following fields:
The Company logo/picture not only helps people recognize your company but improves your branding approach. This logo will appear whenever you send or share files with recipients or participants depending on the customisation of the account. See Custom Branding.
On the Account Profile section, find the Logo/Picture field and click its Change Picture button. This will open the File Location window where you can choose and select the preferred company logo.
After selecting the logo, the Crop the image window will appear, select the logo area to upload and click Use.
Continue updating the account profile or skip the other fields and click the Save Changes button to save the company logo/picture
Update the basic account profile details as it improves client recognition and company branding. In addition, enter your company's contact information so clients can reach you with ease. The following fields will ensure that the details mentioned are covered:
- Name: enter the name of your company, the value entered in this field will appear to all other users that are associated with your account/company.
- Website: enter your website's URL.
- Address: enter your company's registered address.
- Phone: enter your company's phone number.
In the Industry field, you can enter your company's industry to help us provide you with better service. As you type your industry, this field will intuitively auto-complete the name for you. You can also click the Show All button to manually search the industry that you are looking for.
Lastly, the URL field displays the custom URL that your clients use to access links that will be sent out from your Digital Pigeon account. Changes made to this URL will disable access to links that were previously sent out. By default, this field is disabled and can be edited by clicking the Lock icon.
Clicking the Lock icon opens the Update your URL window. In this window, you can update and view the custom URL preview. To update the custom URL, use the Prefix field to specify the URL. Then the Preview field displays how the specified link will look.
After updating the URL, click Save to apply and save the changes.
Continue configuring the Account Default settings or skip it and click Save Changes button to save the Account Profile.
The Account Default section is in the right column of the Account tab. In this section, you can update the account's default configuration. Account defaults include the following settings:
- File Server
- View Mode
- Video Previews
Configuring these settings will enable your account to function based on your preference.
The Defaults section's File Server field allows you to set the default geographic region of where your files will be stored. The closer the uploader and downloader of the files, the faster the response rates are. So when you set Europe (West) as your file server and you and the recipients/participants are situated in this region, the upload and downloads are going to be faster.
However, it is important to note that your internet speed also matters when it comes to uploads/downloads.
To select a File Server, click its drop down menu and click the preferred server region:
- Auto-detect with GeoMatch - selecting this option will enable GeoMatch to detect and select the closest region to you. It will select from the four (4) regions that we offer (regions indicated below).
- Europe (West)
- Oceania (Australia/New Zealand)
- S.E. Asia (Singapore)
- USA (West)
Enable Cloudfront CDN Replicated Storage
The Enable Cloudfront CDN Replicated Storage option caches copies of your files in secure data centers when activated. This option when enabled will dramatically improve the download and preview speeds. Some settings may not be available on the subscribed plan, if this happens, the option is disabled and a tooltip will indicate that the current plan does not support the feature.
To enable this feature, select the Enable Cloudfront CDN Replicated Storage checkbox.
Enable Cloudfront Optimized Routes Downloads
The Enable Cloudfront Optimized Routes Downloads option routes downloads through the Cloudfront CDN network to improve speed and reliability.
To enable this feature, select the Enable Cloudfront Optimized Routes Downloads checkbox.
Enable Cloudfront Optimized Routes Uploads
The Enable Cloudfront Optimized Routes Uploads option routes uploads through the Cloudfront CDN network to improve speed and reliability.
To enable this feature, select the Enable Cloudfront Optimized Routes Uploads checkbox.
The Auto Expire field allows you to define the default time period after which your files will automatically expire. Expired files will be removed or moved to the archived storage if the Archive on expiry option is enabled.
To select the preferred auto expire period, find the Auto Expire field, click its drop down menu and select your preferred auto-expiration.
When the Auto expire feature kicks in, it removes the uploaded file. However, the upload details, recipients/participants list, and activity tabs will remain in Digital Pigeon so you can use it for future reference.
In comparison with the Auto Expire feature, the Archive on expiry provides you additional option to keep the uploaded files rather than removing it. Uploaded files are moved off to long-term storage and can be restored and made available for download again.
Removing files, on the other hand, will actually delete the upload, the files, and everything. You will not be able to find any details about the upload once this is initiated.
Archive on expiry
The Archive on expiry option when enabled automatically move your files to the Archive folder after it expires instead of being removed.
To enable this option, simply click the Archive on Expiry checkbox.
The View Mode option lets you set the default file viewing mode. When configured, the default View Mode will be applied when uploading files.
In the View Mode field, click the drop down arrow and select the preferred viewing mode:
- File List
- Contact Sheet
Under this option, you can enable two (2) preview configuration:
- Generate Video, audio, and image previews
- Wait for previews before sending notifications
Generate Video, audio and image previews
The Generate video, audio and image previews option when enabled will automatically generate video, audio and image previews for uploaded files.
To enable this option, click the Generate video, audio and image previews checkbox.
Wait for previews before sending notifications
The Wait for previews before sending notifications option when enabled will generate file previews first before sending notifications.
To enable this option, click the Wait for previews before sending notifications checkbox.
The Video Previews option lets you select the quality of video previews.
To select the video quality, click the Video Previews drop down arrow and select the preferred resolution:
- Default (720)
- 546p @ 4Mbps
- 720p @ 10Mbps
- 1080p @ 20Mbps
Note: higher resolutions will offer better viewing quality but increases download usage and possible buffering.